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FAQ​

 

Opening Hours

What about the opening hours of the CamperPark?

The opening hours of the CamperPark are from 8:00 to 20:00.

 

What are the opening hours of the reception?

The opening hours of the reception are daily from 8:00 to 10:00 and from 17:00 to 19:00.

 

From what time may I arrive?
Arrivals are possible from 12:00 to 20:00. You can park your motorhome directly on a vacant pitch of your choice and then report to reception. If you arrive outside the opening hours of the reception, we kindly ask you to contact the host within 30 minutes of arrival by sending a Whatsapp message to +43 5212 20033.


From what time may I depart?

Departures are possible from 8:00 to 12:00.

What is the maximum number of nights I can stay at CamperPark?

At CamperPark you can stay for a maximum of 42 consecutive days.

Facilities

What facilities are available?

There is a waste disposal area and sanitary facilities at the CamperPark. The sanitary facilities are equipped with five showers, four toilets and a dishwashing area.

Is there a restaurant?

The Birkenlift Food & Drink restaurant is located directly at the entrance. For current opening hours and the menu, please refer to the information board at the restaurant entrance.

Is there a shop?

A small assortment of soft drinks and coffee-to-go is available at the reception. Between 17:00 and 19:00, it is possible to order and take away oven-fresh pizzas. Next to that Fresh Tyrolean bread can be ordered for the next morning.

Pitches

Can I reserve a pitch?

Yes, you can. We recommend you to do so. 


How big are the pitches?

The pitches are 6.5 metres wide and 10.0 metres long. Some pitches are suitable for motorhomes longer than 10.0 metres. If your motorhome is longer than 10.0 metres, please let us know when booking so that we can take it into account.


Do the pitches have electricity?

Yes, each pitch is equipped with a CEE 16A connection. The electricity costs are included  and do not have to be paid extra.


How many vehicles are allowed on a pitch?

One vehicle. One motorhome or one car or one motorbike.

How many people are allowed on a pitch?

A maximum of six people aged between 0 and 99 years.

Are only motorhomes allowed?

Our compact CamperPark is specially designed for motorhomes. This means that campervans and vehicles with a rooftop tent are also permitted. Unfortunately, caravans are not permitted.

Are tents allowed?

No, with the exception of rooftop tents, tents are not permitted.

Are dogs allowed?

Yes, dogs are allowed. No additional fees are charged for them. However, we ask you to walk your dogs outside the site. In Tyrol it is mandatory to clean up your dog's droppings. Dog droppings bags are available at reception for a fee.

Cancellation

What is your cancellation policy?

You can cancel your reservation free of charge up to seven days before your arrival date. After this, this is no longer possible. No exceptions will be made.

Can I change my reserved dates?

Yes, subject to our cancellation policy above, it is possible to change reserved dates.

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